Chief of Visitor Services, Security, and Floor Operations
Lisa Krassner joined the American Museum of Natural History in 2019 as the Chief of Visitor Services, Security, and Floor Operations. In her role, Lisa oversees frontline operations and service delivery to 5 million visitors a year and leads a team of nearly 400 staff and 1000 volunteers. Prior to joining AMNH, Lisa spent 20 years as a senior executive at The Metropolitan Museum of Art and the Museum of Fine Arts, Boston where she grew audience engagement to bolster their respective missions and drive revenue. Lisa holds an MBA from Simmons University and a BA from Bryn Mawr College.
|1:05 to 2:05 p.m.|